1. What is the serving size for wine tastings?

Our wine and beverage vendors will serve a maximum of a 2 oz pour per California ABC regulations. 

2. Can I bring my own alcohol or food?

No outside alcohol or food will be permitted.  

3. Is there parking available?

• We strongly recommend using ride share (Uber or Lyft) or the metro to Union Station.
• Union Station offers on-site parking for a fee. Lots B and D are $16/max* per day, and the East Parking Garage is $8/max*.
  *Rates are subject to change. General Parking information is available online. 
• Information on additional transportation options, including Metro, Metrolink, and Amtrak, is available online. 

4. Are Children allowed?

This event is for those aged 21 and over. Every attendee must present a valid ID for entry. Underage young adults, teens, children, and infants cannot attend.  

5. What is the check-in process?

• Guests will receive an e-ticket email from Eventbrite. Check your email (including your spam folder) for your e-ticket. The e-ticket will include a QR code that will be scanned upon entry. When you receive your tickets, it is recommended that you save them one of four ways:
  • Add tickets to your Apple or Google wallet.
  • Take a screenshot.
  • Text your ticket to yourself.
  • Print a hard copy that can be easily accessed and scanned on-site.
• Upon arrival proceed to the check-in area located near the Main Entrance of Union Station.
  • Locate your saved e-ticket.
  • The code will be scanned, and guests will receive their event access wristband. 
• As an added safety measure, guests will go through metal detectors, and bags will be searched before entry.   

6. Who can I contact if I have questions about the event?

Please email Elizabeth Romero, Director of Special Events, at [email protected] with any questions or special requests.

7. Can I buy a ticket to the event?

We are not offering individual tickets this year. If you want to attend as a Sponsor, please contact Joel Lara, Senior Development Officer, at [email protected].

8. What do I do if I lose my ticket or need to cancel?

If you lose your ticket, please provide your name and the name of your organization/host at check-in to be admitted. Tickets are fully transferrable. Unfortunately, refunds will not be offered. 

9. ADA

Please contact Shelby Sykes from Events by ONE at [email protected] to request ADA accommodations.

10. Lost & Found

If you have lost an item, please email Special Events Manager Ashley Sanchez at [email protected] to check if your item has been recovered. We will hold valuables found at the event site for a maximum of 30 days. AltaMed will not be held liable for any unclaimed items.

11. Are Pets allowed at the event?

Service animals will be allowed at the event. Unfortunately, pets will not be permitted. 

12. Is there a dress code for the event?

We recommend Summer Cocktail attire. 

13. What is the refund policy?

Unfortunately, we cannot offer refunds.

14. I am a member of the press and am interested in attending. Who do I contact? 

To apply for 2024 Media Passes, please contact Mayra Suárez, Public Affairs Manager, at [email protected]. 

15. Are there any items I can’t bring to the event? 

The following items will not be permitted: 

• Outside food or beverages (including alcohol) of any kind
• Illegal, illicit substances of any kind; drugs or drug paraphernalia
• Chairs, blankets, and lawn umbrellas
• Noise-making devices: air horns, drums, whistles, etc.
• Firearms, explosives, and weapons of any kind (including pocketknives, pepper spray, fireworks, etc.)
• Pets (except service animals)
• Unauthorized/unlicensed vendors are not allowed.  No unauthorized solicitation and materials, including handbills, flyers, beach balls, giveaways, samples, etc., will be permitted.